We want you to be happy with your purchase. If you are not completely satisfied with your order, here is our return policy:
Return Time:
You have 15 days from the date you received the item to request a return.
Return Conditions:
Items must be unused, in original packaging and with tags attached.
Shoes and clothing must be clean, intact, and not resaleable.
Return Process:
Submit a return request within 30 days via our customer service email at support@brucemenshoes.shopWe will provide a return address and instructions.
Send the item back and keep the tracking number.
Once we receive the return and confirm that it meets the return conditions, we will process a refund.
Refunds:
Refunds will be issued to the original payment method and the processing time is usually 7 business days.
Return Shipping:
Shipping costs for returns are borne by the customer unless the item is defective.
If you have any questions, please feel free to contact our customer service team and we will be happy to help you.